All sterling silver can darken over time. This can be remedied using silver cloths and dips. If you have chosen a piece of Jonathan Videgrain Jewellery that is 'antiqued silver', do not use silver dips as this will damage the blackened detailing.

Gold vermeil is sterling silver which has been coated with a layer of genuine 18k gold. To keep this plating looking lustrous, gold vermeil jewellery should not be worn all the time.

Alternatively, all Jonathan Videgrain Jewellery can be made in solid 18k gold (and 9K gold on request). This should last a lifetime with proper care and it's colour will not fade.

Remove all jewellery when washing your hands, showering or swimming. Put your jewellery on last when getting ready as makeup, perfume, hairpsray and lotions can affect their lustrous shine dramaticaly.

Some precious gemstones, especialy opals, can be delicate, so avoid getting chemicals near them, or knocking them.

If you feel your ring needs a full refurb or repair, please contact Jonathan Videgrain through his website with photographs of the ring and he will be able to advise accordingly.

I will glady accept returns for a full refund or exchange if returned in perfect condition within 14 days of purchase. The return postage will be at cost to you, but any exchanged jewellery will be sent to you free of charge. 

All Jonathan Videgrain rings are made to order. Therefore please expect lead times of:

Silver Rings: 7-10 Days

Silver Rings over 5mm wide: 14 Days to allow for hallmarking

Gold Plated Rings: 10-14 Days

Solid Gold Rings: 21-28 Days (please note each ring must be made from scratch, cast in solid gold and sent for hallmarking)